KNU · Taras ShevchenkoTickets, resources and computing cluster support
A GLPI platform for Taras Shevchenko National University of Kyiv, with PBS integration, access roles, reporting and user support.
- tickets and resource management
- GLPI
- cluster integration
- PBS
- website integration
- REST API
Challenge
Configure GLPI and cluster request submission, and integrate PBS data and the project website. Set up access, logging, reporting and backups.
Solution
We deployed GLPI, created request submission plugins and integrated PBS through its API and log files. We added a REST API, access profiles, reports and statistics, and carried out testing and staff training.
What we delivered
Cluster requests
Plugins for submitting and managing requests.
PBS integration
Communication through APIs and log files.
Roles and access
User profiles and operation logging.
Reports and resources
Resource management, statistics and report generation.
Solution handover
Staff training, documentation and backups.
How the solution works
- Project website / REST API
- User requests
- PBS / cluster
- Resource management
- Reports and support
Technologies
Integrations
Results
One workflow
Tickets and support
A working GLPI user support system was implemented.
Integration
Computing cluster
GLPI integration with the cluster was established.
Inventory
Resources and reports
Resource management and reporting were added.
About the project
The solution combines user tickets with computing cluster resource management. GLPI is connected to PBS and the project website to support a shared workflow.
Project in detail
