CRM BX implementation and development on the Creatio platform
An ongoing Ukrtelecom project: from requirements analysis to development, testing, documentation and implementation support.
- CRM platform
- Creatio
- implementation and enhancement
- CRM BX
- current project status
- In progress
Challenge
Define functional, technical and analytical requirements, and configure the necessary CRM capabilities. Organise testing, documentation and implementation support.
Solution
We are implementing and enhancing CRM BX on Creatio, developing and configuring its functionality. The work includes testing, quality control and technical documentation.
Solution capabilities
Requirements analysis
Functional, technical and analytical requirements.
CRM configuration
Developing the required capabilities on Creatio.
Modernisation
Enhancing CRM BX within the project scope.
Quality control
Testing and implementation verification.
Ongoing support
Technical documentation and implementation advice.
Areas of implementation
- Functional requirements
- Technical and analytical requirements
- Development and configuration
- Testing and quality control
- Documentation and support
Technologies
Implementation status
In progress
Comprehensive implementation
CRM BX implementation and modernisation on Creatio are ongoing.
Development
Requirements and functionality
The work covers requirements analysis and software implementation.
Ongoing support
Quality and documentation
The process includes testing, documentation and consulting.
About the project
The comprehensive modernisation of CRM BX covers business requirements and technical implementation on Creatio. Work spans agreeing functionality, quality control and advisory support.
Project in detail
